The Chicago Fire Soccer Club Supporters’ Charter included here will be reviewed on an ongoing basis and amended as necessary in collaboration with our valued supporters, including Section 8 Chicago, the Independent Supporters’ Association for the Chicago Fire Soccer Club (ISA).
The Chicago Fire Soccer Club believes it is important to maintain a positive and productive relationship with supporters. As such, the Fire has a Fan Relations department dedicated to maintaining a positive and safe experience for all supporters.
Fan Relations staff members are available to the public from 9.00 am until 5.00 pm CT, Monday to Friday, at TOYOTA PARK.
As part of its commitment to its supporters, the Chicago Fire Soccer Club will regularly review and publish its policies regarding supporters which may include the following:
- Home supporters entrance policy
- Designated gate
- Designating the standing supporters sections (currently 117, 118, & 211)
- Regulations on instruments, banners and flags
- Parking lot policy
- Tailgate regulations
- Ticketing and ISA ticket commission
- Designation of supporters' liaison
- Match day operations
- Credentials
- Banners
- Capo stand
- Visiting supporters plan
- Security personnel
- Club support of Section 8 Chicago road trips
Should a Fire supporter have suggestions, comments, ideas or complaints with regards to the Club, contact can be made by the following methods:
In writing:
Fan Relations, Attn: Manager
Toyota Park
7000 S. Harlem Ave.
Bridgeview, IL 60455
E-mail: fanrelations@chicago-fire.com
Phone: 708-496-6800
